Why monitor customer satisfaction
Businesses who succeed in a competitive marketplace are the ones that make customer satisfaction a key element of their business strategy.
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Difficulties small businesses face in implementing management systems
Although the different standards, mainly ISO 9001 quality, AS/NZS 4801 safety and ISO 14001 environmental standards are applicable to any organization.
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Continual Improvement: the Key to Business Growth!
Do you want your business to move in a positive direction? Want it to be more competitive? Embrace continual improvement! But, what is it precisely?
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Key factors for successful implementation of ISO 9001 quality management systems in SME
Management systems are not just tools for large organizations.
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Safety Management Systems Give your Customers Confidence
Safety systems have evolved significantly and are requiring manufacturers to respond in an appropriate way.
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ISO Global client achieved ISO Certification with PWC
ISO Global client, My Energy Group (MEG), has achieved certification to ISO 9001 with Price Waterhouse Coopers (PWC), one of the four biggest professional services networks in the world.
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Risk Management and ISO 9001 Quality Management
The term risk can be defined as those factors that companies have little to no control of. Risk can further be described as a situation involving exposure to danger.
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Industrial Manslaughter Laws – Protect Your Business And Employees
Industrial manslaughter is the criminal prosecution of employers for workplace deaths.
Industrial manslaughter laws have been introduced in ACT, Queensland, Victoria, Northern Territory and Western Australia.