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  • Quality
    ISO9001
    • ISO Quality Management Consulting Services
    • Quality System Development Methodology
    • What is the ISO Quality Management Standard
    • Internal Audits
    • Urgent Tenders
    • Gap Analysis
    • Maintaining your ISO System after Certification
    • Simplifying your system
    • FAQ’s
    • Integrated Systems
  • Safety
        AS4801 & ISO45001
    • Safety System Development Service
    • Transitioning AS/NZS48001 to ISO45001
    • Safety Management System Methodology
    • What is a OH&S System and its Benefits
    • AS/NZS 4801 or ISO 45001?
    • Industrial Manslaughter Laws
    • Integrated Systems
  • Environmental
       ISO14001
    • Environmental System Development Services
    • Environmental Management System Methodology
    • What is an Environmental System and its Benefits
    • Integrated Systems
  • Free
    Quote
  • Other
        Services
    • ISO 31000 Risk
    • HACCP
    • Construction industry
    • Internal Auditor Training
    • Maintaining your ISO System after Certification
  • Clients
    • Our Clients
    • Client Feedback
  • ISO9001
        Resources
    • Guide to ISO 9001
    • Glossary of Terms
    • How to Select a Certification Body
    • Certification Bodies in Australia
    • Can You Do It Yourself?
    • ISO 9001 Articles & News
    • Important Links
  • About
        Us
    • About us
    • Our team
    • Our guarantee
    • Our Quality Policy
    • Join our team
    • FAQ’s
  • Contact
    Us
Home Our Quality Policy

Quality Policy

ISO Global started operating in 2003 with the mission of developing user friendly, easy to follow and cost-effective management systems that add value, rather than paperwork, to a business.

Drawing on our years of experience, we have developed a unique methodology for developing high quality, cost-effective management systems with minimal paperwork and no meaningless jargon. Our consultants work closely with clients to ensure successful implementation of their system and subsequent certification.

In recognition of its commitments to customers, the management of the company considers customer satisfaction and customer confidence in our services to be of the greatest importance. This is to ensure that the company maintains its viability in the marketplace.

Management has set quality objectives and these will be achieved by ensuring that all our operations and activities are carried out consistently, and are regularly monitored and recorded. To ensure this, the company has developed and implemented a Quality Management System that complies with the ISO 9001:2015 standard.  The Quality Management System is defined in documented management procedures, which provide clear standards and guidelines in all the appropriate areas of the company’s activities.

ISO Global management is committed to:

  • Identifying and managing the risks to our business;
  • Identifying and meeting the needs of our customers;
  • Satisfying all applicable requirements and complying with relevant laws and regulations;
  • Fostering good relationships with personnel and clients by effective communications with them, being accessible to all, transparent and open, timely and responsive and encouraging feedback;
  • Implementing and continually improving our quality management system;
  • Continual improvement of our processes to meet customers’ requirements;
  • On-going staff training and development.

This will be achieved through quality objectives, process control, technology, personnel empowerment and management commitment.

All ISO Global personnel are required to work towards the fulfilment of the Quality Management System and senior management will regularly review the System in order to maintain its suitability and effectiveness.

Avital Koren

Managing Director

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What our Clients Say

“Thank you so much for preparing us so magnificently for the implementation of our Quality Management System”“The system has been a benefit to the business from the point that we implemented it”

“ISO Global proved that the process doesn’t have to be difficult, lengthy or stressful”

“Our certification auditor described the system as “excellently done”

“Thank you and your team for the hard work and for holding our hand along the way”

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