Accreditation:
Procedure by which an accreditation body formally recognizes that a business as compliant with the requirements of the ISO 9001 standard.
Audit:
A planned, independent and documented assessment to determine whether your business quality management system (QMS) satisfies the requirements of the standard.
Certification:
The Quality Management System of a company, location, or plant is certified for conformance with ISO 9001 after it has demonstrated such conformance through the audit process.
Certification:
Audit the first audit of the QMS system conducted by the certification body.
Certification body:
A third party that assesses and certifies/registers the Quality Management System of Organizations with respect to the ISO 9001 standard.
Compliance / Conformance:
In terms of ISO, conformance to the ISO 9001 standard; the state of meeting the requirements.
Continual improvement:
An important aspect of the ISO 9001 standard is the principle of continual improvement, which is intended to ensure that an organization does not simply adopt a QMS for cosmetic purposes and thereby remain static, without commitment to improve its customer satisfaction.
Internal Audit:
Is a process of critical review of the business? processes and its QMS conducted by staff members appointed by the organisation.
ISO:
The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from some 140 countries, one from each country. ISO is responsible for the development of ISO 9001.
ISO 9001 standard:
Published by the International Organization for Standardization (ISO) the standard is a set of procedures that cover all key processes in the business, directed at achieving customer satisfaction and facilitates continual improvement.
Quality Management Representative:
appointed by the management and has responsibility for the QMS from start to finish and has the designated authority of senior manager to get the job done.
Quality Management System (QMS):
Defined policies and procedures that provide a formal framework describing the way an organization conducts its core business.
For more information on our ISO 9001 Quality, AS/NZS 4801 Safety or ISO 14001 Environmental Management consulting, OH&S consultants or any of our other professional services, Call us on 1300 88 96 49
What our Clients Say
-
Many of our clients were involved with ISO, our decision to choose ISO Global was based on their quality product which was fully accredited. ISO Global were very thorough and always open to assisting and supporting our needs.
-
“From the outset, ISO Global was pragmatic in supporting Approach Solutions through the implementation of our Quality Management System. This pragmatic approach was very welcome given the small size of our startup company. We were able to implement a sustainable system that effectively supports the operational processes and business objectives of the company. As a startup, I believe we’ve implemented much more than an ISO 9001:2015 certified quality management system, but rather the foundation of a business management system built on continuous improvement and customer focus as the underlying core. ISO Global set the right expectations upfront and delivered on those expectations. Through every stage of initial consultation, development, implementation and audit, ISO Global provided excellent support leading to a successful system implementation and certification journey.”
The Company
Approach Solutions is a software company specializing in applications targeting workforce scheduling, people development and equipment maintenance.
Our Services
Development and implementation of an ISO 9001 Quality Management System
-
The Company
StellarCare believes in raising the awareness that people with disabilities, achieve what they want to achieve, live the way they choose to live and are recognised as equal and contributing members of the community and society.
Our Services