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  • Quality
    ISO9001
    • ISO Quality Management Consulting Services
    • Quality System Development Methodology
    • What is the ISO Quality Management Standard
    • Internal Audits
    • Urgent Tenders
    • Gap Analysis
    • Maintaining your ISO System after Certification
    • Simplifying your system
    • FAQ’s
    • Integrated Systems
  • Safety
        AS4801 & ISO45001
    • Safety System Development Service
    • Transitioning AS/NZS48001 to ISO45001
    • Safety Management System Methodology
    • What is a OH&S System and its Benefits
    • AS/NZS 4801 or ISO 45001?
    • Industrial Manslaughter Laws
    • Integrated Systems
  • Environmental
       ISO14001
    • Environmental System Development Services
    • Environmental Management System Methodology
    • What is an Environmental System and its Benefits
    • Integrated Systems
  • Free
    Quote
  • Other
        Services
    • ISO 31000 Risk
    • HACCP
    • Construction industry
    • Internal Auditor Training
    • Maintaining your ISO System after Certification
  • Clients
    • Our Clients
    • Client Feedback
  • ISO9001
        Resources
    • Guide to ISO 9001
    • Glossary of Terms
    • How to Select a Certification Body
    • Certification Bodies in Australia
    • Can You Do It Yourself?
    • ISO 9001 Articles & News
    • Important Links
  • About
        Us
    • About us
    • Our team
    • Our guarantee
    • Our Quality Policy
    • Join our team
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    Three things are infinite: the universe, human stupidity and the time it takes to get ISO certification.

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    Your ISO Partner

    Personal support throughout your ISO journey
    Simple, straight forward, 100% success.

    TRY OUR FEE CALCULATOR
    OUR METHODOLOGY
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    Three things are infinite: the universe, human stupidity and the time it takes to get ISO certification.

    That is, if you are not doing it with ISO Global.

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Passion for User-friendly ISO Systems Since 2003

We equip you with the tools to help you grow

ISO 9001

Quality

Management

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AS/NZS 4801

ISO 45001

Safety Management

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Upgrade AS/NZS 4801

To ISO 45001

Now

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ISO 14001

Environmental

Management

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Gap

Analysis

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Internal

Audits

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Integrated

Systems

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Auditor

Training

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Our Promise to You

We don't just preach it, we live it
We are ISO 9001 certified

Simple

User friendly, easy to follow system trusted by certification bodies and auditors.

Our Guarantee

We guarantee you will archive certification the first time.

Fast

Have the system delivered to you in as little as 4-8 weeks.

Industry Experts

Work with the industry experts – we have certified hundreds of client’s across Australia in almost every industry.

Operation Control

Improved operation control – will help you run business better.

Quality Assurance

We operate our own quality management system so you can be certain that your system is of the highest quality.

What is the ISO 9001 Quality Management Standard

The ISO 9001 is an international standard that outlines a set of requirements for the management of organisations. Over a million organisations worldwide are certified under the standard, making it the most widely used management tools throughout the world. The Requirements of the ISO 9001 standard are generic and can be applied to any organisation, large or small, whatever its product or service, in any sector of activity.

Many refer to the standard as ISO 9000. However, this is the term used to describe a family of quality standards, with the ISO 9001:2015 being the best known standard. ISO 9001:2015 sets out the requirements of a quality management system. Other standards in overarching family include ISO 9000:2015 – covers the basic concepts and language; ISO 9004:2009 – focuses on how to make a quality management system more efficient and effective; ISO 19011:2011 – sets out guidance on internal and external audits of quality management systems.

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Our Clients & Feedbacks

  • Faber Castell

    “From their first response to our enquiry we knew ISO Global were the company to help us get our ISO 9001 system back on track. Their approach of creating a simple, easy to use and easy to implement system was exactly what we were looking for. We were excepting the process to demand a lot more of our time than it did, it was wonderful to find that they did exactly what they promised and created the system for us, allowing us to focus on running the business. We got exactly what we needed and wanted, a certified system which was easy to implement and easy to use. Our auditor was very complimentary about the system, never having audited on of ISO Global systems before. He described it as “simple, easy to understand and user friendly.”

    Faber Castell
  • HPA

    “We found the process of gaining our ISO 9001 accreditation with ISO Global much easier and less stressful than we had imagined. From the initial meeting I was pleasantly surprised by how quickly their consultant understood our business and appreciated the needs we had as a business. Throughout the development of the quality system the communication was excellent, we were kept informed of progress and asked for input at all stages.

    The end result, the quality management system, closely meets our business needs. An unforeseen additional benefit came from the team looking at the business with a different focus rather than being immersed in the business. This has created a different perspective which I am sure will continue to bring about positive change. Achieving the certification has brought very positive reactions from our customers.

    I would certainly recommend ISO Global to any business colleagues looking to gain the ISO 9001 certification.”

    HPA
  • Mayo Hardware

    “We wanted our current system, which was hard to navigate and use, to be updated and revised so that it was simple to use and maintain and reflected the way the business operates.

    Dennis was a great help, taking the time to speak to people involved in the process and amending the documentation we had.  He was also gave us great guidance regarding the level of maintenance required for the system and simpler ways of managing processes.

    The system we have now is exactly what we needed, our BSI auditor was very happy with the documentation, structure and logic which Dennis had created for us. We successfully passed our recertification audit and are looking forward to ISO Global continuing to assist us with the maintenance of the system”

    Mayo Hardware
  • “There were lots of people out there telling us it would take a long time, be hard work and very difficult and that our plan to implement a triple Integrated System (Quality, Safety and Environment) within a six month period was ambitious.

    We achieved our target and passed the certification audit the first time round.  ISO Global worked with us to ensure we met our target successfully.  They proved that the process doesn’t have to be difficult, lengthy or stressful”

    Town Living
  • “Thank you so much for preparing us so magnificently for the implementation of our Quality Management System. Your professionalism, understanding of the requirements and expert advice was very much appreciated. The ability of our Quality Management System to provide the framework and processes for the delivery of high level of emergency care to our patients has benefitted substantially from your input and expertise”.

    Chevra Hatzolah
  • “Ken listened to us and developed a management system that represented our business and objectives, made it simple to use and simple to implement without introducing procedures and forms that weren’t necessary or didn’t cover what we were already doing now. The guys have embraced the new management systems and are already showing signs of improvement in our work (environment and guys motivation to be apart of it).

    Nothing was a problem for Ken and we fixed things as we went along so there wasn’t too much work that needed to be done following the internal audit. This has made an almost seamless move towards us attaining our certification for safety and environment. It has been rewarding for us to have Ken help us with our management systems”.

    WillPlay
  • St John

    “St John Patient Transport selected ISO Global based on a recommendation from the St John CEO and the quality of their proposal which also represented value for money.

    ISO Global quickly grasped the essence of our business and in addition to creating a Quality Management System which reflects our business needs; the consultants were able to provide guidance and direction in streamlining processes.

    We were extremely happy with the end result, which our certification auditor described as “excellently done” 

    St John Patient Transport
  • Atmeco

    “Given the experience of developing our OHS system in-house I expected that the process would be onerous and would involve a significant amount of my time.  We were pleasantly surprised that this was not the case and that Ken provided us with the input and level of support we had been led to expect from ISO Global’s proposal.

    We are very happy to have gained a triple certification, with ISO Global integrating our OHS system with their Quality and Environmental system simplifying the management and certification.  The system Ken created is a great reflection of the way we work, even the auditor commented on how good a fit the system is. Through the process of developing the system we have had to examine all aspects of the business which has highlighted areas where we can make improvements.”

    Atmeco

ISO 9001 Tutorials

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Articles & News

We equip you with the tools to help you grow

Risk Management and ISO 9001 Quality Management

The term risk can be defined as those factors that companies have little to no control of. Risk can further be described as a situation involving exposure to danger.

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Safety Management Systems Give your Customers Confidence

Safety systems have evolved significantly and are requiring manufacturers to respond in an appropriate way.

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Key factors for successful implementation of ISO 9001 quality management systems in  SME

Management systems are not just tools for large organizations. 

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ISO Global client achieved ISO Certification with PWC

ISO Global client, My Energy Group (MEG), has achieved certification to ISO 9001 with Price Waterhouse Coopers (PWC), one of the four biggest professional services networks in the world.

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Difficulties small businesses face in implementing management systems

Although the different standards, mainly ISO 9001 quality, AS/NZS 4801 safety and ISO 14001 environmental standards are applicable to any organization.

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How to Monitor Customer Satisfaction

The ISO 9001 standard is not prescriptive, it does not tell you how to monitor customer satisfaction. There are different methods for monitoring customer satisfaction and each organization should adopt the method that is most applicable to the organization.

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Industrial Manslaughter Laws – Protect Your Business And Employees

Industrial manslaughter is the criminal prosecution of employers for workplace deaths.
Industrial manslaughter laws have been introduced in ACT, Queensland, Victoria, Northern Territory and Western Australia.

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Why monitor customer satisfaction

Businesses who succeed in a competitive marketplace are the ones that make customer satisfaction a key element of their business strategy. 

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Continual Improvement: the Key to Business Growth!

Do you want your business to move in a positive direction? Want it to be more competitive? Embrace continual improvement! But, what is it precisely?

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