Achieving ISO certification, while a major milestone for any business, is only the first step in the process of continuous improvement which is at the core of the ISO philosophy.
There are several requirements which businesses need to meet in order to improve their systems, and their business, as well as to ensure that your certification is maintained.
Management review meetings, ongoing monitoring of improvement actions and customer satisfaction as well as regular Internal Audits, are few of these. Conducting regular Internal Audits is the most time consuming of these requirements, requiring not only knowledge and training in the ISO standard, but that the person conducting the audit not be involved in the work of the area they are auditing.
While this can be carried out internally by one of your staff, most of our customers prefer us to support them in maintaining their compliant Management System, and we would be delighted to assist you with maintaining yours, should you require.
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What our Clients Say
ISO Global quickly grasped the essence of our business and in addition to creating a Quality Management System which reflects our business needs; the consultants were able to provide guidance and direction in streamlining processes.
St John Patient Transport
Many of our clients were involved with ISO, our decision to choose ISO Global was based on their quality product which was fully accredited. ISO Global were very thorough and always open to assisting and supporting our needs.
Fire & Safety Australia
From their first response to our enquiry we knew ISO Global were the company to help us get our ISO 9001 system back on track. Their approach of creating a simple, easy to use and easy to implement system was exactly what we were looking for.