Achieving ISO 9001 certification, while a major milestone for any business, is only the first step in the process of continuous improvement which is at the core of the ISO philosophy.
You will be surprised at how much you learn going through the quality certification process; however, after your certification, you need to continue to use and maintain the Quality Management System.
There are several requirements which businesses need to meet in order to improve their systems, and their business, as well as to ensure that your certification is maintained.
Management review meetings, ongoing monitoring of improvement actions and customer satisfaction as well as regular Internal Audits, are few of these. Conducting regular Internal Audits is the most time consuming of these requirements, requiring not only knowledge and training in the ISO standard, but that the person conducting the audit not be involved in the work of the area they are auditing.
ISO Global provides an easy to follow road map to support you with this and your consultant will have provided you with the knowledge required to do this when implementing the system in your business.
While this can be carried out internally by one of your staff, most of our customers prefer us to support them in maintaining their compliant Management System, and we would be delighted to assist you with maintaining yours, should you require.
ISO Global Dedicated Support Services
Our services go beyond getting your business certified. ISO Global provides dedicated Quality Management System support services to help maintain and update your quality management system. In many smaller companies, quality assurance tasks are often added to the responsibilities of personnel who do not have the time, knowledge or experience to handle them. As a result, ongoing quality assurance/improvement often does not receive the attention it requires.
Our services can be provided on a need basis. Our consultants will enhance and streamline your business process and quality systems, ensure that your quality system is up to date and easy to use and, most importantly, allow you to concentrate on your core business.
Our dedicated quality management support services include:
- Enhance and streamline your business processes and quality system
- Conduct internal Audits of your Quality Management System
- Ensure the effective implementation of corrective actions
- Provide ISO based coaching
- Facilitate Management Reviews
- Keep the Quality Management System up to date with business changes
- Provide support during certification, surveillance and customer audits.
Marinating an ISO 9001 system – Tutorial
What our Clients Say
Many of our clients were involved with ISO, our decision to choose ISO Global was based on their quality product which was fully accredited. ISO Global were very thorough and always open to assisting and supporting our needs.
“From the outset, ISO Global was pragmatic in supporting Approach Solutions through the implementation of our Quality Management System. This pragmatic approach was very welcome given the small size of our startup company. We were able to implement a sustainable system that effectively supports the operational processes and business objectives of the company. As a startup, I believe we’ve implemented much more than an ISO 9001:2015 certified quality management system, but rather the foundation of a business management system built on continuous improvement and customer focus as the underlying core. ISO Global set the right expectations upfront and delivered on those expectations. Through every stage of initial consultation, development, implementation and audit, ISO Global provided excellent support leading to a successful system implementation and certification journey.”
Approach Solutions is a software company specializing in applications targeting workforce scheduling, people development and equipment maintenance.
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