Difficulties small businesses face in implementing management systems
Although the different standards, mainly ISO 9001 quality, AS/NZS 4801 safety and ISO 14001 environmental standards are applicable to any organization, regardless of size, small businesses face unique difficulties when trying to implement theses standards.
A main difficulty that the quality, safety and environmental management standards are written in a language that can be quite difficult to understand and may contain elements that suggest the systems are bureaucratic and intended only for large organizations. A consultant can work with management, explains the critical ISO 9001 requirement in a simple language and develop an easy-to-read quality management system. However, not all small business can afford the services of a consultant.
From cost perspective, some small business owners believe that the cost of development and certification of a system is too expensive for a small business. While this has been true for many years, since ISO Global has introduced its small business methodology, hundreds of small to medium size business were able to achieve certification. ISO Global has been working closely with certification bodies to provide special rates and schemes to make certification more affordable to small businesses.
An approach that makes the implementation more cost effective for small business is integrating the tree systems into one management system that complies with the requirements of the tree standards. An integrated management system allows for a quicker system development time, reduced development costs compared to developing individual systems and reduced certification costs compared to certifying individual systems.
What our Clients Say
Many of our clients were involved with ISO, our decision to choose ISO Global was based on their quality product which was fully accredited. ISO Global were very thorough and always open to assisting and supporting our needs.
“From the outset, ISO Global was pragmatic in supporting Approach Solutions through the implementation of our Quality Management System. This pragmatic approach was very welcome given the small size of our startup company. We were able to implement a sustainable system that effectively supports the operational processes and business objectives of the company. As a startup, I believe we’ve implemented much more than an ISO 9001:2015 certified quality management system, but rather the foundation of a business management system built on continuous improvement and customer focus as the underlying core. ISO Global set the right expectations upfront and delivered on those expectations. Through every stage of initial consultation, development, implementation and audit, ISO Global provided excellent support leading to a successful system implementation and certification journey.”
Approach Solutions is a software company specializing in applications targeting workforce scheduling, people development and equipment maintenance.
Development and implementation of an ISO 9001 Quality Management System
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